Sorry, we will not be able to modify the order now. However, you can cancel the order and place a new one. Please click HERE if you wish to cancel your order.
Click HERE to cancel an order.
If your product has been cancelled, it may be because of one of the following reasons.
* Technical issue
* Quality check
* Operational issue at vendor's end
We apologize for the inconvenience you had to face. Please do not place an order for the same product even if it is visible on the website or App as the issue might still not have been resolved. You can choose from similar products and place a new order."
Please click HERE to return your order.
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"Please check with your bank for the transaction status. Amount pertaining to a failed transaction is normally rolled back within 7 working days. However, the time taken can vary from bank to bank. If the transaction was successful and the money has been credited to our account we will initiate refund within 2 working days.
The expected timelines are as below:
- Net-Banking: 7 business days
- Debit Card /Credit Card: 7 business days"
"For cases where refund has been initiated, refund details are sent to the registered email id. We request you to check your email id. The refund amount should reflect in your bank statement with ""Gears Trading Pvt. Ltd"" as the payee name.
If refund is not reflecting in the account statement, you can trace the amount by sharing the refund details with your bank. If you are still unable to track your refund, please feel free to reach out to our customer support team."
Please Click HERE to raise an exchange request.
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